Mission Statement:

“Promote a quality-in-all-we-do philosophy with a total company effort and commitment to
continuous improvement”

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Quality Policy:

Hi-Tech Printing Services Pvt Ltd is committed to
QUALITY, ON-TIME DELIVERY and COST-EFFECTIVENESS, and will:

• Provide products and services which meet or exceed customer needs and expectations
• Manufacture products which meet customer specifications
• Strive to meet customer's target values
• Monitor customer satisfaction
  
• Deliver on-time
  
• Monitor on-time delivery performance
  
• Reduce all costs to the lowest possible level
  
• Establish Cost Reduction Programs
  
• Monitor the Cost of Quality 

To meet our commitment, we must

• Foster a team approach to defect prevention and problem solving
• Emphasize appropriate training for all employees
• Recognize each employee's responsibility for quality
• Empower employees to question processes, which appear to produce discrepancies
• Treat fellow employees as both customers and suppliers
• Acknowledge employee's self-improvements and contributions to the company
• Exchange expertise with suppliers
• Use only Selected, Approved, Preferred or Certified suppliers
• Receive raw materials and outside processed parts only when accompanied by appropriate certifications and inspection documentation
• Accept only conforming products and services from suppliers
• Elicit written corrective actions from suppliers
• Keep the Quality Department independent of, but a partner with, Manufacturing
• Reduce waste and inefficiency wherever found
• Seek out technologies for assuring error-free work
• Continue to implement statistical approaches to reduce variation
• Draw on customer's expertise in various areas
• Strive for complete understanding of our customers' application requirements
• Provide customers with written corrective actions
• Earn customer recognition of our quality progress
• Develop and achieve Quality Improvement Goals
• Practice good housekeeping
• Never compromise safety
• Review and renew this Quality Policy on a regular basis